500: Internal Error

jlacey2
jlacey2 Posts: 1

Member

👤
in Real Estate Professionals Community

Anyone else getting an error? I was in the middle of a series 65 practice exam and the er

or happened and now I can't even sign in without it popping up.

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  • Tabitha May Hasin
    Tabitha May Hasin Posts: 489

    Moderator

    🚨

    @jlacey2 Hello. I am very sorry that this problem occurred during your practice exam. Our IT team is working to get the problem fixed as quickly as possible.

  • Greyson11329390
    Greyson11329390 Posts: 1

    Anyone else getting an error? I was in the middle of my CFP final exam for one of my courses and the 500 error message keeps popping up when I try to log back in to finish my exam…

    Is someone working on fixing this? Do I get a re-do on my test?

  • Jeremie10704909
    Jeremie10704909 Posts: 4

    I'm currently experiencing the same issue when I try to log in to my FRM Part 1 courses : 500 Internal Server Error.

  • Eduardo10047835
    Eduardo10047835 Posts: 2

    @Tabitha May Hasin hi! the problem persists. Do we have an expected time to get this issue solved? thank you

  • Tabitha May Hasin
    Tabitha May Hasin Posts: 489

    Moderator

    🚨

    @Eduardo10047835 Eduardo, we don't have an ETA yet. But, our tech team has escalated this to the highest status to get it resolved as fast as possible.

  • jamielcash
    jamielcash Posts: 2,141 image

    We apologize for the outage yesterday. Please contact customer support to discuss your exam retake options.

    (800) 636-9517

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