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Administrative Assistants
What is an Administrative Assistant? Administrative Assistant An Administrative Assistant provides essential clerical and organizational support to ensure the smooth and efficient operation of an office. They manage a variety of tasks, including scheduling, communication, and document preparation, and often act as the…
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Administrative Assistants, Except Legal, Medical, and Executive
What is an Administrative Assistant? An Administrative Assistant, except for those specializing in legal, medical, or executive support, performs a wide range of clerical and administrative duties to ensure an office operates smoothly. This role involves tasks such as scheduling, managing communications, and handling…
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Administrative Automation Technicians
What is an Administrative Automation Technician? Administrative Automation Technician An Administrative Automation Technician is a professional who designs, installs, maintains, and troubleshoots automated systems and machinery. This role focuses on using technology, such as robotics and computer-controlled systems, to…
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Administrative Services and Facilities Managers
What are Administrative Services and Facilities Managers? Administrative Services and Facilities Manager An Administrative Services and Facilities Manager plans, directs, and coordinates a wide range of administrative and support services for an organization. This includes overseeing building maintenance, managing office…
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Administrative Specialist
Job Title and Summary An Administrative Specialist is a crucial support professional responsible for ensuring the efficient day-to-day operation of an office or department. Their duties are broad and often include managing schedules, handling communications, maintaining records, coordinating projects, and performing…
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Bookkeeping, Accounting, and Auditing Clerks
What is a Bookkeeping, Accounting, and Auditing Clerk? Bookkeeping, Accounting, and Auditing Clerk A Bookkeeping, Accounting, or Auditing Clerk is a professional who records and organizes financial transactions for an organization. They are responsible for a variety of tasks, including keeping ledgers, verifying financial…
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Claims Adjusters, Examiners, and Investigators
What are Claims Adjusters, Examiners, and Investigators? A Claims Adjuster, Examiner, or Investigator evaluates insurance claims to determine the company's liability and the amount of money to be paid. They investigate claims by interviewing the claimant, witnesses, and other parties, inspecting property damage, and…
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Court Reporters and Simultaneous Captioners
What is a Court Reporter? A Court Reporter and Simultaneous Captioner is a professional who transcribes spoken words into a written, readable format. They are responsible for creating verbatim transcripts of legal proceedings, such as trials and depositions, and for providing real-time captions for television broadcasts,…
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Customer Representative
What is a Customer Representative? A Customer Service Representative (CSR) is the primary point of contact between a company and its customers, responsible for handling inquiries, resolving complaints, processing orders, and providing information about products or services. They play a critical role in maintaining high…
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Customer Service Representatives
What is a Customer Service Representative? Customer Service Representatives (CSRs) act as the direct contact point between a company and its customers. They handle inquiries, process orders, resolve complaints, and provide information about products or services, often via phone, email, chat, or in person. CSRs are crucial…